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    Practice Medical Indemnity Insurance

    Cover for the actions of staff and claims made against the practice entity

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    Now available – Avant Business Insurance for medical practices

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  • Protection for the practice – confidence for you.

    There are many ways the practice – i.e. non-medical staff, practice systems and processes – can create or contribute to a poor patient outcome, leaving the practice exposed to legal action. Avant's Practice Medical Indemnity Insurance covers the legal costs of defending the practice and it's employees against allegations and complaints, as well as compensation for patient loss or injury.

  • Avant’s Practice Medical Indemnity. What it covers.


  • Your policy includes legal costs of defending the practice, and compensation amounts you may become liable to pay.

    Situations that may result in a patient injury or loss claim against the practice entity include:

    • failure to follow up
    • breach of patient privacy
    • practice nurse administering the wrong vaccine
    • a patient being seen by a number of doctors and it is unclear which (if any) have been negligent.

    Our Medico-legal Advisory Service can provide personalised advice to prevent a dispute from escalating. Your policy also covers legal costs to defend a dispute.

    Common reasons why practices contact Avant for advice or defence include:

    • disputes with staff
    • disputes between staff
    • employees' use of social media
    • employment contracts.

    In response to matters brought by a state health complaint entity or criminal or coronial investigations, Avant's team of medico-legal experts will assist you and your employees with everything from drafting a formal response and preparing for a hearing, to defending the practice or it's non-medical practitioner employees.

    Reasons a practice may face an investigation or inquiry include:

    • refusal to treat a patient
    • coronial inquiry
    • allegation of discrimination
    • communication issue.

    Your policy includes legal costs, and in the case of a revenue or taxation audit, accounting fees, to respond to an audit of your business.

    Your practice may be audited by:

    • the Australian Taxation Office
    • Medicare
    • state revenue offices
    • private health insurers.

    An allegation or complaint may adversely affect revenue due to a reduction in patient numbers. Your policy includes costs for a public relations consultant.

    Many practices unintentionally breach advertising laws through the use of testimonials and social media. Your policy includes access to medico-legal advice and legal costs to defend the practice.

  • Interested in finding out more?

    How Avant protects practices like yours

    These real life examples show how Avant has successfully defended practices like yours and how we support practice owners and managers during challenging times.



    Read more >>
    Frequently asked questions

    Get answers to common questions about Avant's Practice Medical Indemnity Insurance. If you can't find what you need, you can email us your question and we'll get back to you.



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  • Avant now offers Business Insurance

    You know there are certain insurances your practice may not be able to operate without. Practice Medical Indemnity is one and Business Insurance could be another. That's why we now offer Avant Business Insurance for medical practices. Find out what we can do for your practice today.

  • Important documents

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    Download the insurance policy booklet
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    Download the summary of features
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    Download the application form