• Treating without seeing:

    Telehealth, e-prescribing and remote-review
    for GPs

  • An online information session to help you incorporate telehealth and e-prescribing processes into your practice safely and efficiently.

    With more Avant members offering telehealth services during the COVID-19 pandemic, challenges are emerging around using the technology and its impact on healthcare delivery. As a GP, you may be exposed to more risk from telehealth related issues such as doctor-patient communication, billing disputes, e-prescribing, privacy and consent.

    Avant’s recent live online ‘Ask the Expert’ event, Treating without seeing: Telehealth, e-prescribing and remote-review for GPs, covered the latest issues in providing telehealth services, safely and efficiently.

    In the one-hour session, our panel of digital health and medico-legal experts discuss case scenarios, share insights from Avant data and offer ways to mitigate the risks inherent with virtual consultations, including:

    • • exploring the guidelines and advice around telehealth
    • • highlighting the potential challenges such as physical examinations and follow-up
    • • discussing strategies to maintain the doctor-patient relationship.

    To be eligible to gain two RACGP CPD activity points or ACRRM professional development points, you need to complete the feedback survey at the end of the webinar.


    To gain two RACGP CPD activity points or ACRRM professional development points, complete this survey.

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    About the speakers

    Dr Amandeep Hansra
    General Practitioner

    Amandeep is a leader in digital health and telehealth in Australia. She co-founded Caligo Health and provides digital health consulting services across the health sector as well as being involved with a number of health tech start-ups. She was the first CEO & Medical Director of Telstra’s telemedicine business, ReadyCare. She also served as the Chief Medical Officer for Telstra Health and separately has assisted Medgate in setting up a telemedicine business in the Philippines.

    She is a locally trained specialist General Practitioner who continues to work in clinical medicine at a General Practice in Bondi, Sydney. She is a Fellow of the RACGP, a Fellow of the Australian Institute of Digital Health, holds a Master’s in Public Health and Tropical Medicine, is a Graduate of the AICD and was awarded the “Women Leading in Business Scholarship” for the Global Executive MBA at the University of Sydney.

    Ruanne Brell
    Senior Solicitor – Medico-legal Advisory Service, Avant

    Ruanne is a senior solicitor in the medico legal advisory service at Avant and a senior legal officer in Advocacy, Education and Research. She provides telephone and written advice to members on a wide variety of medical and health law areas. Ruanne regularly presents and writes on topical medico-legal areas for internal and external organisations and publications. She has been on the editorial panel of the Australian Health Law Bulletin since 2014 and is a regular contributor. She is also the co-author of “The National Disability Insurance Scheme Handbook”.

    Previously, Ruanne was a solicitor in civil litigation where the primary focus of her civil practice was representing doctors in complex obstetric and catastrophic injury claims in the Supreme Court and on to the Court of Appeal and High Court.

    Rocky Ruperto
    Legal and Policy Officer, Avant

    In his role, Rocky advocates for changes to health-related legislation, regulation and policy with the aim of making a positive difference to the practice of medicine and the Australian healthcare system. He also provides support to doctors by developing a range of medico-legal educational content and sharing information that encourages doctors to reduce their medico-legal risk and improve patient safety and quality.

    We hope this information session helps you adapt to using telehealth, e-prescribing and remote-review while maintaining patient safety, privacy and standard of care.