With more Avant members offering telehealth services during the COVID-19 pandemic, challenges are emerging around using the technology and its impact on healthcare delivery. As a specialist, you may be exposed to more risk from telehealth related issues such as doctor-patient communication, billing disputes, e-prescribing, privacy and consent.
Avant’s recent live online ‘Ask the Expert’ event, Treating without seeing: Telehealth, e-prescribing and remote-review for specialists, covered the latest issues in providing telehealth services, safely and efficiently.
In the one-hour session, our panel of digital health and medico-legal experts discuss case scenarios, share insights from Avant data and offer ways to mitigate the risks inherent with virtual consultations, including:
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Dr Ashu GandhiGeneral Adult Psychiatrist
Dr. Ashu Gandhi is a general adult Psychiatrist based in Melbourne. He is a fellow of the Royal Australian and New Zealand College of Psychiatrists. Ashu currently works both In public mental health services and privately. In his role in public mental health, he practices as a consultation-liaison psychiatrist and Director of ECT. He also has a passionate interest in teaching and education; Ashu is an Adj Senior Lecturer with Monash Uni and a tutor in the Masters program in Psychiatry. He has also had involvement with the College's examination Committee.
His Practice in COVID-19 times has involved the use of Telepsychiatry Options for regular follow up and management of his patients.
Dr Bridget ClancyOtolaryngologist, Head and Neck Surgeon
Dr Bridget Clancy is an ENT, Head and Neck Surgeon with more than 16 years’ experience in practice in rural Victoria. Her practice has a patient-centred focus and they are always looking for ways to embrace technology to improve the patient experience. Bridget completed her MBBS in 1995 and gained her FRACS in 2004.
She is a member of The Australian Society of Otolaryngology and Head and Neck Surgeons, The Australian Medical Association and Business and Professional Women Australia and she is a member and graduate of the Australian Institute of Company Directors. She chairs clinical governance and medical advisory committees, is chair of the Royal Australasian College of Surgeons Rural Surgery Section and Diversity and Inclusion Advisor to the Australian Society of Otolaryngology, Head and Neck Surgeons Federal Council. Her interests include rural health equity, governance, policy and communication.
Ruanne BrellSenior Solicitor – Medico-legal Advisory Service, Avant
Ruanne is a senior solicitor in the medico legal advisory service at Avant and a senior legal officer in Advocacy, Education and Research. She provides telephone and written advice to members on a wide variety of medical and health law areas. Ruanne regularly presents and writes on topical medico-legal areas for internal and external organisations and publications. She has been on the editorial panel of the Australian Health Law Bulletin since 2014 and is a regular contributor. She is also the co-author of “The National Disability Insurance Scheme Handbook”.
Previously, Ruanne was a solicitor in civil litigation where the primary focus of her civil practice was representing doctors in complex obstetric and catastrophic injury claims in the Supreme Court and on to the Court of Appeal and High Court.
Rocky RupertoLegal and Policy Officer, Avant
In his role, Rocky advocates for changes to health-related legislation, regulation and policy with the aim of making a positive difference to the practice of medicine and the Australian healthcare system. He also provides support to doctors by developing a range of medico-legal educational content and sharing information that encourages doctors to reduce their medico-legal risk and improve patient safety and quality.
We hope this information session helps you adapt to using telehealth, e-prescribing and remote-review while maintaining patient safety, privacy and standard of care.