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Latest COVID-19 information and FAQs

Avant - Mutual Group

  • Contact us

  • Member enquiries

    For general enquires we are available Monday – Friday, 8am – 7pm (AEST).

    The Claims and Medico-legal Advisory teams are available Monday – Friday 8:30am – 5pm local time.

    Medico-legal advice is also available for members 24/7, after hours and on weekends in emergencies.

    Alternatively, existing Avant members can complete an online enquiry form and we'll get back to you at a time that suits you.

    Other services

    Doctors’ Health Fund - available Monday to Friday (excluding NSW public holidays), 8:30am to 6:00pm (AEST/AEDT).

    Doctors Wealth Management - book an appointment with a financial adviser at a time that suits you.

    PracticeHub - available Monday to Friday from 9am to 5pm AEST/AEDST. Book a free online demonstration at a time that suits you.

    Contact us

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    Phone 1800 128 268

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    International +61 2 9260 9000

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    Fax 1800 228 268

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    Online Member enquiry form

    Request an indicative quote for your professional indemnity insurance

  • How to join Avant

    Would you like to know more about the benefits of joining Avant? Speak with one of our new membership team on 1800 128 268 or schedule a callback at your convenience.

    For a quick quote you can use our online quote form or contact a Business Development Manager in your state.

  • ACT State Office

    Unit 10, George Turner House, 11 McKay Gardens, Turner ACT 2612
    Telephone: 03 9026 5961 | Fax 03 8673 5015

    Mike Carberry 2
    Michael Carbery

    Position: Head of Growth - NSW/ACT
    Email: michael.carbery@avant.org.au
    Contact Number: 0419 279 286

    Michael has over 8 years’ experience in advising and supporting medical practitioners, practices and groups on insurance and medico-legal risk solutions. Having worked alongside doctors both in the UK & Australia, he offers a broad range of industry knowledge and insights to assist in the needs of members.

    Amy Ghamraoui
    Amy Ghamraoui

    Position: Business Development Manager
    Email: amy.ghamraoui@avant.org.au
    Contact Number: 0435 659 302

    Amy has over 17 years’ experience in the insurance industry, including 12 years at Avant. With a deep understanding of the broad healthcare environment, she assists hospital-employed doctors and private practitioners as well as practices with their medical insurance needs.

    NSW State Office

    Level 6, Darling Park 3, 201 Sussex Street Sydney NSW 2000
    PO Box 746 Queen Victoria Building NSW 1230
    Telephone: 02 9260 9000 | Fax 02 9261 2921

    Mike Carberry 2
    Michael Carbery

    Position: Head of Growth - NSW/ACT
    Email: michael.carbery@avant.org.au
    Contact Number: 0419 279 286

    Michael has over 8 years’ experience in advising and supporting medical practitioners, practices and groups on insurance and medico-legal risk solutions. Having worked alongside doctors both in the UK & Australia, he offers a broad range of industry knowledge and insights to assist in the needs of members.

    Sarah Bedford
    Sarah Bedford

    Position: Business Development Manager
    Email: sarah.bedford@avant.org.au
    Contact Number: 0437 827 661

    Sarah has over 10 years’ experience working with healthcare practitioners, with a focus primarily on new fellows and consultants. She prides herself on building a strong lasting and relationship with Avant members and customers, to ensure they receive the right insurance cover for them.

    Amy Ghamraoui
    Amy Ghamraoui

    Position: Business Development Manager
    Email: amy.ghamraoui@avant.org.au
    Contact Number: 0435 659 302

    Amy has over 17 years’ experience in the insurance industry, including 12 years at Avant. With a deep understanding of the broad healthcare environment, she assists hospital-employed doctors and private practitioners as well as practices with their medical insurance needs.

    Greg Forrest
    Greg Forrest

    Position: Business Development Manager
    Email: Greg.Forrest@avant.org.au
    Contact Number: 0447 782 884

    Greg has more than 20 years’ experience working in the financial and insurance industry. He joined Avant in 2019, and he prides himself on being innovative, energetic and confident to be able to assist members and prospects with all their insurance needs.

    Julie Cowap
    Julie Cowap

    Position: Business Development Manager
    Email: Julie.Cowap@avant.org.au
    Contact Number: 0434 560 666

    Julie has a degree in medical microbiology and over 20 years' of experience working as a senior client and relationship manager. She is committed to developing strong, lasting relationships to ensure better outcomes for members and customers.

    NT State Office

    Contact South Australian State Office
    Level 1, 195 Melbourne Street, North Adelaide, SA 5006
    PO Box 1263, Adelaide SA 5001
    Telephone: 08 7071 9800 | Fax 08 7071 5250

    Tim Hall
    Tim Hall

    Position: State Manager NT - Growth
    Email: tim.hall@avant.org.au
    Contact Number: 0435 686 385

    Tim has an extensive background in managerial and business development roles. He has worked with medical defence and health insurance organisations. Tim builds strong relationships with members to support them with their personal and practice medical indemnity needs.

    Michael Lardner
    Michael Lardner

    Position: Business Development Manager
    Email: michael.lardner@avant.org.au
    Contact Number: 0449 902 799

    Michael has 25 years’ experience in the insurance industry and has worked at Avant since 2008. He is dedicated to driving a consultative business approach and understands the importance of providing quality service to current and new members.

    QLD State Office

    Level 18, 345 Queen Street Brisbane QLD 4000
    GPO Box 5252, Brisbane QLD 4001
    Telephone: 07 3309 6800 | Fax 07 3309 6850

    Emma Saint
    Emma Saint

    Position: Head of Growth - QLD
    Email: Emma.Saint@avant.org.au
    Contact Number: 0466 546 533

    Emma has over 15 years’ experience working in healthcare and a deep understanding of medico-legal risk management and the Australian healthcare system. She has been with Avant for six years, initially as a Risk Adviser, and enjoys partnering with medical practitioners and practices to understand their needs and to provide medico-legal risk management solutions. Emma holds a Bachelor of Nursing and Masters in Healthcare Management with a quality major.

    Nev Donald
    Nev Donald

    Position: Business Development Manager
    Email: nev.donald@avant.org.au
    Contact Number: 0481 037 180

    Nev has over 30 years’ experience working in the specialist risk and financial services industry. Nev has an in-depth understanding of the medico-legal services and products needed by medical professionals, particularly Orthopaedic Surgeons, all other specialist categories and their medical practices.

    Tony Friend
    Tony Friend

    Position: Business Development Manager
    Email: tony.friend@avant.org.au
    Contact Number: 0427 439 070

    Tony has over 20+ yrs in the Insurance Industry both in Australia and the United States with a specialist knowledge of General Insurance. Tony believes his experience and human relations skills are key when assisting and developing relationships within the medical industry by ensuring they have the right Medical Indemnity Insurance and General Insurance in place to protect themselves.

     

    SA State Office

    Level 1, 195 Melbourne Street, North Adelaide, SA 5006
    PO Box 1263, Adelaide SA 5001
    Telephone: 08 7071 9800 | Fax 08 7071 5250

    Tim Hall
    Tim Hall

    Position: State Manager SA - Growth
    Email: tim.hall@avant.org.au
    Contact Number: 0435 686 385

    Tim has an extensive background in managerial and business development roles. He has worked with medical defence and health insurance organisations. Tim builds strong relationships with members to support them with their personal and practice medical indemnity needs.

    Michael Lardner
    Michael Lardner

    Position: Business Development Manager
    Email: michael.lardner@avant.org.au
    Contact Number: 0449 902 799

    Michael has 25 years’ experience in the insurance industry and has worked at Avant since 2008. He is dedicated to driving a consultative business approach and understands the importance of providing quality service to current and new members.

    TAS State Office

    Suite 4, 147 Davey Street, Hobart, TAS 7000
    PO Box 895, Hobart, Tasmania 7001
    Telephone: 03 6223 5400

    Ngaire Burgess
    Ngaire Burgess

    Position: State Manager TAS - Growth
    Email: ngaire.burgess@avant.org.au
    Contact Number: 0401 983 231

    Ngaire has 17 years’ experience working with doctors across a diverse range of specialties. She holds a Master's Degree in business and qualifications in risk management. With a friendly approach Ngaire is able to support doctors and medical practices with their indemnity needs.

    VIC State Office

    Level 36, Melbourne Central Tower
    360 Elizabeth Street, Melbourne VIC 3000
    Telephone: 03 9026 5900 | Fax 03 8673 5015

    Andrew Savannah
    Peter Lambert

    Position: State Manager VIC - Growth
    Email: Peter.Lambert@avant.org.au
    Contact Number: 0408 548 061

    Peter has a wealth of experience in business change, growth and transformation across a variety of industries, including member-owned mutual organisations in the financial services sector. Peter's focus is to provide existing and prospective members with insurance solutions at all stages of their careers, that supports their personal and practice needs.

    Michelle McIntyre
    Michelle McIntyre

    Position: Business Development Manager
    Email: michelle.mcintyre@avant.org.au
    Contact Number: 0478 479 974

    Michelle has more than 20 years general insurance experience . Michelle has worked at Avant since 2011 and has used her insurance knowledge to provide doctors with medical indemnity, practice medical indemnity and private health insurance.

    Andrew Savannah
    Andrew Savannah

    Position: Business Development Manager
    Email: andrew.savannah@avant.org.au
    Contact Number: 0403 897 197

    After over 10 years of experience in private health insurance, Andrew transitioned to Avant Mutual in 2018. He is dedicated to assisting doctors at all career stages in finding the best protection for them professionally and personally. He is one of Avant’s Victoria team serving general practitioners and specialists.

    WA State Office

    Level 1, 1315 Hay Street, West Perth WA 6005
    PO Box 950, West Perth WA 6872
    Telephone: 08 6189 5700 | Fax 08 6189 5713

    Clare Cole
    Clare Cole

    Position: State Manager WA - Growth
    Email: clare.cole@avant.org.au
    Contact Number: 0478 486 124

    Clare Cole has over 20 years’ experience in the healthcare industry and over 10 years’ experience in medical indemnity insurance. Clare is dedicated to providing excellent customer service with a consultative approach to business with doctors.

    Deanne Carter
    Deanne Carter

    Position: Business Development Manager
    Email: deanne.carter@avant.org.au
    Contact Number: 0428 869 823

    Deanne has over 20 years’ experience working in the both the healthcare and financial services industries. With a comprehensive understanding of medical practitioner’s insurance requirements, she delivers a solution-focused approach to ensure they receive the appropriate personal and practice cover.

    Narelle Wynter
    Narelle Wynter

    Position: Business Development Manager
    Email: narelle.wynter@avant.org.au
    Contact Number: 0422 511 548

    Narelle has more than 25 years’ experience in Allied Health and Financial Services. She is genuinely interested in making a positive difference to the doctors and practice staff she works with and in ensuring quality service is provided to new and existing members.

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    Requests for sponsorship: Please fill out this form and email to sponsorships@avant.org.au

    Partnership enquiries: Please see Our Partners page for more information.

    Disputes: Please visit our Internal disputes resolution page for more information.