Consult with workers and health and safety representatives (if
any).
Set the standard of workplace behaviour, e.g. through a code of
conduct or workplace bullying policy.
Design safe systems of work by
clearly defining jobs and providing workers with the resources, information and
training they need to carry out their work safely.
Develop productive
and respectful workplace relationships through good management practices and
effective communication.
Provide information, training and
supervision.
Review the effectiveness of actions taken to prevent
workplace bullying.
|
Implement
workplace bullying reporting and response procedures.
Respond to
bullying reports quickly.
Treat all reports seriously.
Maintain
confidentiality.
Allow the parties to explain their version of
events.
Remain neutral and impartial towards everyone involved.
Communicate the process for responding to reports and the outcomes to all
involved parties.
Provide support, e.g. employee assistance
programs.
Attempt to resolve the matter.
Conduct a follow-up
review.
|