Avant assists members to
respond to claims and complaints against them and sees daily the significant
personal, physical and psychological impact claims and complaints can
Healthy doctors are fundamental to a world-leading healthcare
system. If doctors are unhealthy, stressed or in distress, they can put
themselves and their patients at risk.
copy of the impact
of claims and complaints position paper.
Avant believes that:
- regulators, investigating authorities and other
organisations (including organisations that employ or engage doctors who may be
involved in investigating complaints against them) should:
acknowledge the significant impact that regulatory and disciplinary processes
can have on those they are regulating
improvements to ensure that their processes are fair, transparent and timely,
and minimise the risk of harm to those being regulated
- regulators and other investigating authorities should have due regard
for the wellbeing and reputation of doctors in dealings with
- doctors should have access to appropriate support and services to
maintain their health and wellbeing, particularly when they are involved in
- doctors who are ill, or impaired, should be able to
consult with a treating practitioner without fear that they will be subject to
having conditions placed upon their ability to practise
- external health
programs such as doctors’ health advisory services around Australia should be
nationally consistent and properly funded.
Avant calls for greater
acknowledgement by regulators of the impact of regulatory processes on doctors’
health and wellbeing.
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