Dr Hickson identified that before altering their
practice behaviour, doctors first must recognise the need for change.
To encourage this, he developed the Patient Advocacy System (PAS) - a
peer review system that has been adopted by more than 100 US healthcare sites.
Similarly, Avant has created a risk-management benchmarking survey tool to help
doctors understand their risk and identify if behavioural change is
Available to all our members, the Avant Risk IQ Benchmark
Survey enables doctors to self-rate their own behaviours across 11 dimensions of
risk management for non-proceduralists and 14 for proceduralists.
dimensions were developed through a review of established domains of risk
management used in Australia and internationally, as well as a review of
literature on claims analysis and risk management strategies.
completing the survey – which takes around 15 to 20 minutes - members receive a
report outlining their self-assessed scores against other members who completed
the assessment, including by location and specialty. It’s important to note that
the survey is not linked to Avant member records and is not used in connection
In addition to the report, Avant members are given
links to Risk IQ online content that is relevant to their situation and risk
profile. Based on the benchmarking survey results, these resources are sorted by
risk dimension and help improve the likelihood of behavioural change.
Our Avant Risk IQ Benchmark Survey responses so far have revealed that
the more claims a respondent has had in the five years prior to completing the
survey, the higher the self-rated responses, which indicated a greater awareness
A greater awareness of risk is the first step towards
preventing claims and improving patient outcomes.
1 Figley et al First do no
Self-harm: Understanding and promoting Physician Stress Resilience (2013,