It is important to provide staff with guidelines
on the correct action required to protect patients and staff in the
event of an emergency situation threatening life and/or property,
including medical emergencies, fire and evacuation.
Staff should be skilled in the management of
emergencies through the establishment of clear guidelines and
Improving your practice
- A suitably experienced and trained person should be nominated
as the chief warden to coordinate the overall management of
emergencies. In addition, a designated person should be nominated
each shift to act in the chief warden's absence.
- Staff should be familiar with how to recognise and act in an
emergency (see emergency response codes below). The main steps to
- Detection of the emergency
- Acknowledgement of the emergency and decision on the
- Communication of the decision to management/staff
- Implementation of appropriate action by management/staff.
- In the event of an emergency, the staff member involved should
call the appropriate code as soon as possible to alert the other
- The designated chief warden should decide if the appropriate
emergency services should also be called.
- The chief warden should coordinate appropriate action. Staff
should act promptly when they hear a code called. The safety of
patients, staff and visitors is paramount.
- The following are priorities during an emergency:
- If an emergency evacuation is required, staff should be guided
by the chief warden. Significant actions include:
- Staff should attend training in the emergency codes and
responses for the practice in the first month of commencement of
employment and annually, including a demonstration of codes,
evacuation procedures, emergency exits and use of emergency
- The designated chief warden should attend a formal training
program in emergency procedures.
Emergency response codes
|Type of emergency
- Follow the emergency policy designed for your practice.
- Remain calm - do not panic.
- Raise the alarm and ensure the exact location of the emergency is disseminated to the required emergency services/staff.
- Alert management and other staff/patient's.
- Remove people from danger if safe to do so.
- Remember - no amount of money or drugs are worth a life.
- Report to the chief warden.
- Provide assistance as required.
- Ensure the phone line is kept open.
- Assemble as directed by the chief warden and evacuate when instructed to do so.