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Substitute decision makers
Many doctors will encounter situations where there is a need to provide care for a patient who has limited or no capacity to make health care decisions for themselves. For these situations the law has...
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Digital health
Factsheets
Patient communication
COVID-19 telehealth essentials
In this factsheet we outline what your obligations for delivering care to patients via telehealth in a COVID-19 environment. Basic principles and professional requirements are outlined.
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Managing patient incidents
Factsheets
COVID-19 Government Stimulus Package – What this may mean for you and your practice?
On 12 March the Australian Government announced a significant Economic Response to the Coronavirus and on Sunday 22 March significantly boosted that response. Further many banks have announced support...
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Courts & reports
Doctors' health & wellbeing
Managing patient incidents
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What happens when you need our support
Receiving a claim or complaint can be confronting even when you are expecting it. Once you notify us however your claim unfolds we will work as a team to advise or defend you throughout the process.
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Claims insights
Claims and complaints insights: Cardiologists
What are the main issues driving cardiologist (interventional and non-interventional) members compensation claims and complaints? Find out the underlying themes and insights to reduce your risk of the...
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Factsheets
Practising professionally
Mandatory notifications about health practitioners
In this factsheet we outline what your obligations are under the National Law regarding the mandatory notification of another healthcare practitioner or student. A mandatory notification is only requi...
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Factsheets
Practising professionally
Mandatory notifications for treating practitioners
In this factsheet we outline what your obligations are under the National Law regarding the mandatory notification of a healthcare practitioner that you are treating as a patient of yours. This will a...
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Claims insights
Claims and complaints insights: Ophthalmologists
What are the main issues driving ophthalmologist members compensation claims and complaints? Find out the underlying themes and insights to reduce your risk of these types of claims and complaints in ...
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Factsheets
Patient care
Patient communication
Managing differences: care and compliance
This factsheet reviews your options and responsibilities when you have a patient who does not accept your advice or refuses to follow your recommended treatment.
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Medicare
Patient care
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COVID-19: Frequently Asked Questions (FAQs)
As the COVID-19 situation evolves and more information comes to hand we will update this page with further medico-legal advice for members.
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