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eLearning coursesMedical records
Medical records: Chapter three — activity The requirements for the documentation of a consultation includes having a systematic and contemporaneous account of the consultation. For this activity you will need to watch one or both of the video...
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eLearning coursesManaging patient incidents
Common medico-legal issues for GPs Self-paced eLearning course based on a hypothetical case study about a GP s failure to follow up a patient who was referred for investigation of a breast lump and includes discussion on test tracking ...
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eLearning coursesManaging patient incidents
Managing Patient Expectations For many doctors the consent process presents one of the more challenging aspects of their practice. Ensuring that patients are presented with all of the aspects of the consent discussion -including t...
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eLearning coursesManaging patient incidents
When patients complain When patients make a complaint about an outcome more often than not what they are seeking is an explanation. This course discusses managing of a patient complaint utilising a case study scenario.
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eLearning coursesPatient care
Gathering Diagnostic Information This module aims to refresh communication skills that may assist the medical practitioner to gather appropriate and useful diagnostic information during a consultation.
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Digital healtheLearning courses
Cyber and privacy With so much of our personal and work lives connected to the internet the risk of experiencing a cyber incident is always increasing. This course will give an overview of best practice in privacy and ...
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eLearning coursesPatient communication
Communication fundamentals Developing and maintaining skills in effective communication has benefits for both patients and practitioners. These include eliciting more information from patients saving time and building a strong ...
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eLearning coursesPatient communication
Consultation insights Communication issues are fundamental to good consultations. This module is designed to support you to consolidate your consultation structure and general communication skills so that your patient...
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eLearning coursesPatient communication
Difficult conversations This module examines techniques in communication as they apply to difficult conversations you may need to have with your patients. It builds on modules about communication fundamentals and consultatio...
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eLearning coursesPatient communication
Communication in clinical practice Some patients may require you to alter the style or manner by which you communication in order to ensure you deliver the best possible healthcare for the patient. This can include patients from a diff...
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