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Case studies
Managing patient incidents
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Practising professionally
On-call doctor in regional hospital found to have responded well to a hostile patient encounter
Patient expectations of care may be unreasonable and patients may become angry or aggressive if their expectations are unmet. Situations like this are always difficult but remaining calm and professio...
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Case studies
Medical records
Practising professionally
Doctor reprimanded over failure to seek help or participate in patient care
Doctors are expected to recognise and work within the limits of their competence and scope of practice and to consult and take advice from colleagues when appropriate. Failing to do so can lead to sig...
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Case studies
Medical records
Patient care
Patient communication
Physician’s failure to communicate with colleague is unsatisfactory
Ensuring that treatment and clinical results are documented in clinical records is not a substitute for effective communication between members of a patient s care team. This is illustrated by a case ...
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Case studies
Medical records
Patient care
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Practice found negligent for failing to implement an adequate follow-up system
The duty of care for doctors and practices extends to following up the patient. The duty of care for doctors and practices extends to following up the patient. Practices are responsible for implementi...
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Case studies
Digital health
Practising professionally
Neurologist sanctioned over boundary breaches and inappropriate use of clinical images
It can be convenient and helpful to use clinical images or video to document a patient s condition over a period of time. However this case reminds doctors when taking clinical images it is essential ...
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Case studies
Managing patient incidents
Medical records
Patient care
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Practising professionally
Ensuring continuity of care and managing patients who do not follow treatment recommendations
Managing a patient who does not follow treatment recommendations is a challenge many doctors face.
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Case studies
Patient communication
Practising professionally
Neurosurgeon was not negligent in recommending conservative treatment, even though later surgery was successful
A surgeon s duty of care includes giving clear advice about the risks of surgical intervention and providing a recommendation about the preferred course of treatment. Doctors are not required to refer...
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Case studies
Patient care
Practising professionally
Prescribing
Doctor’s inappropriate relationship with patient leads to breaches of prescribing practice and professional conduct
Doctors who commence a treating relationship with partners family members or close friends can find their professional judgment compromised. They risk providing inappropriate treatment and putting pat...
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Case studies
Patient care
Practising professionally
Supreme court decision vindicates doctor over referral delay
A state s Supreme Court of Appeal decision reassures doctors on their legal duty to chase up referrals for patients in the public healthcare system after it overturned a 190 000 negligence ruling agai...
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Privacy & confidentiality
Inappropriate relationship with patient whose family were also patients leads to suspension for NZ GP
Relationships with former patients and with patients family members can compromise patient care and may be in breach of sexual boundaries guidelines. An inappropriate relationship can result in a find...
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