Advice for managing angry or aggressive patient behaviour

Summary: This podcast series looks at advice from Avant members when it comes to managing a situation with an angry or aggressive patient. Part one reviews angry patients and de-escalation techniques. Part two explores a more aggressive patient and safety management advice. Part three reviews the practice environment and ways in which practices can support their staff to manage an angry or aggressive patient.

Tuesday, 18 April 2023

Part One: Angry Patient Behaviour

Part Two: Aggressive Patient Behaviour

Part Three: Practice Insights For Agressive Patients

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